Customer Reviews

Moving can be a grueling experience. Is my unit going to be big enough? Will it be safe? The questions go on and on. From my first call to the several visits I have made to retrieve that ONE item, the employees here have taken customer service to a higher level (which is hard to find these days). Thank you Michael for all of your help. I can't thank you enough for your kindness. 🙂

It was an extremely pleasant experience to rent units here. The prices are great and the managers are helpful and friendly. Gina, to you is my personal gratitude❤️

Our movers were late and they were very accommodating to let us use their Free truck for longer. Free use of Hand trucks/dollies and elevator are convenient. Friendly Staff. Reasonable price.

A Great place to be to store your "Things!" They are so friendly and kind when you walk in! They understand when you need to upgrade your store or move your storage to their upstair storage! Their prices are the best around and their location is nice and in a perfect area! I couldnt ask for a better place! Thank you!

great experienmce. staff is very professional and helpful

Great staff, Michael was great to work with, professional answered all my questions, helped me choose the right size unit and even made sure i was aware of a special I could take advantage of by paying in advance. Units are clean, easy to access, the whole process was quick and easy for me. I suggest using this storage space to anyone in the area!! 5 stars

The staff at Stor-It is professional and helpful; they put my storage needs first. The facility is clean and convenient. There are a variety of sizes of storage units to choose from. I highly recommend Stor-It Storage.

The best value around and they have a truck you can use to move your stuff. Super friendly and helpful staff. Recommended.

Clean & friendly staff!!

Very clean and well run. Helpful staff.

All around very friendly and professional people. Even when your paying late fees lol

Have had a unit here for over 4 years and only 2 price hikes. Very helpful and friendly staff. Facility is clean and well maintained. There are freight elevators and push carts available for the upstairs units. Unless you're constantly in and out of your unit, the second story units are the best bang for your buck with minimal extra work utilizing the elevators.

Great staff and even better customer service

Clean, helpful and easy to navigate there. Good storage facility and no complaints.

I love it!

Love

My sister has a unit here. I work for a place that owns one of the outfits and ours pales in comparison. Stor it is almost spotless clean, this includes the lot and internal building and units. I was impressed. I also met the ladybon site manager who couldnt be more nice. They have easter decorations out which was a nice touch.

Great storage facility.... friendly staff!!!!

Theyre the best!

The people that run the place make the place

Great location and facility. Very clean and safe. Mary and team are so helpful! We were looking for a solution to clean up our garage and after calling Stor-It and speaking to Mary we made the decision to use her facility. Great choice!

Teri the manarger is amazing. Goes above and beyond with everything! Ive never had better service from anyone. An asset to the company!

They are very nice and helpful. Also the storage units are very clean.

Staff is friendly, helpful, and fair.

Clean, well maintained with secured access.

Great, friendly service!

This is a wonderful and safe place. Never a problem.

the managers are always helpful and friendly, the place is always neat and clean, the prices are competitive.

My husband and I have rented storage from Stor-it Self Storage for a few months now, and we have been very pleased with the clean, well-maintained facility and with the service we have received. Jim Gentner, the resident manager took the time to thoroughly answer my husband's questions, and in fact went out of his way to be helpful to us. We will definitely recommend this facility to our business associates and friends.

We have been very pleased with Stor-It Self Storage in Aliso Viejo. It is up the street from our house making it extremely convenient. The facility is very clean and well maintained with easy access to the storage. The service is fantastic because of Jean and her husband Richard who helped us open the account. They are always helpful and go out of their way to be hospitable.

Very Good storage facility. The staff is always very helpful. I have been using this facility since 2006

We searched for local storage locations close to Aliso Viejo and were pleasantly surprised to find Stor-It Self Storage so affordable and close to our home. Today, (12/26/12), we met Kim and Al, the on-site managers. They were very friendly, informative and personally helped us choose the right size for our needs by showing each available space. We were able to quickly decide, complete the paperwork and get ready to complete our move within a couple days. Everything about the facility more than meets our expectations (clean, dry, easy access) and we highly recommend Stor-It Self Storage!

When trying to decide on a storage space, I did my homework and visited quite a number of facilities in south Orange County. Stor-It Self Storage in Aliso Viejo got my vote and gets a big thumbs up! The facility is always spotless; customer service is great; staff is always friendly, courteous, and helpful; and the prices are the most competitive! Kim and Al are very pleasant and do an excellent job at running the facility! I would recommend Stor-It Self Storage to anyone with storage needs near the Aliso Viejo area!

We have never needed a storage facility before this, but would recommend to anyone who requires one. Very clean and well kept. The management and employees are very friendly and professional. Rates are more than competitive when compared to the other storage facilities we looked at. Keep up the good work!

Great service and location! Kim the owner was super helpful. At the location, their staff was more than willing to assist us in getting the proper size, etc.! Would definitely recommend to anyone looking for good storage location.

Kim and Al are awesome. Very helpful and keep the place very clean. I used to have a storage unit at another location but it was always run down, the office would be closed when it was supposed to be open and the staff was less then helpful. So when I went looking for a new location my criteria was simple. Clean, set hours, nice staff. Stor-It self storage hit all of those KPI's. I recommend this place to anyone looking for self storage short term or long term.

I did a lot of research and price comparisons. This was the best deal, especially for how nice the facility is. I will be upgrading to a larger unit. The Manager Kim has been very helpful. I have recommended people and will continue to.

It has been a great experience working with Store it self Storage. They have been very helpful through our move. Their prices are great and they have good promotions. I recommend them to all my friends.

More affordable than other local facilities. Always clean. Always helpful in the office. Easily accessible facilities with pushcarts provided. I have started referring my friends who need storage to this facility. I am a VERY satisfied customer.

It has been a pleasure working with Kim & Al who always take their time with any issues or questions I have at the time. I highly recommend them to all of my friends and know that they will be taken care of in a very professional manner. Moving is very stressful anyway but if you're thinking of finding the perfect place to store your belongings, Stor-it Self Storage in Aliso Viejo, CA should be your only choice!!Thank you!

Very nice people working there. Family run business.Very clean and affordable prices. Awesome! THANKS.

Stor-It Self Storage Aliso Viejo is a well kept and managed storage center. It is very clean with an easy in and out procedure. The staff is eager to accommodate you needs, large or small, short-term or long-term.

Stor-It Self Storage has been perfect for me. I moved out of an apartment and needed an affordable, reliable place to store my belongings. I was treated professionally, respectfully and the facilities are everything I need. I would recommend this place to anyone.

Very nice hospitailty. I checked several storage locations in Aliso Viejo before going with Stor-It Self Storage Company. Inexpensive and good services. Easy to access to my unit. Always clean. Much better than Public Strorage.

(Translated by Google) Good service and very friendly staff, mainly Mr. Isidro (Original) Buen servicio y las personal muy amable principalmente señor Isidro

Safe and clean facility. Parking for RV’s are great, enough room to maneuver .

Nice and safe place, lowest price in the area, but service is not Cheap! Tom and Anna are very helpful!

Management is great and always there to help. Nice and clean spaces. 👌

Everything about this site is great especially Lupe and Gabriel. They helped every step of the way with top notch customer service. 10 star location. 10 star security and 10 star cleanliness.

I work there!

Lupe is the finest in management. No better.!

(Translated by Google) When you need a place to store your tools or something extra that you have for a while, this is the right place. They take great care of you and are very friendly. (Original) Cuando necesiten un lugar para guardar por un tiempo tus herramientas o algo extra que tengas este es el lugar adecuado te atienden muy bien y son muy amables

We have very good attention

Mui chingon

Good

Great place very straightforward clean and the office lady is amazing.

Clean

I know my stuff is safe when it's in the vault and the lady there is really nice

Cleanest,safest

Show!

Nice

Clean facility, low prices and really friendly staff. Move in was very easy.

(Translated by Google) It is spacious, clean and the spaces are large. (Original) Es amplio, limpio y son grandes los espacios.

Good place reasonable prices recommend

This place needs a higher score overall and I don't think the negative reviews are correct. I have had nothing but positive experiences here so far in my 1st month of renting. I just copied this from my Yelp review: I don't know why I ever rented from Public Storage or Extra Space Storage before. To be honest, Stor-It Vault Self Storage was not my first choice, but now it's my favorite choice. I needed to move out of my Public Storage location due to a relocation. I had to find a storage place closer to where I lived and also wanted to find a safe storage place that had a discounted move in special. This place met all the criteria that I needed. I found this and more with Stor-It Vault Self Storage. Lupe was extremely helpful to me on the phone by answering all of my questions and concerns. She even stayed a few minutes after the office closed to wait for me to show me a unit. I also found out that they let you use their own moving truck for up to 7 days from the date you move in, free of charge up to 40 miles! You just have to pay for the gas used. Can't beat that deal! Well, life got busy and I couldn't use the moving truck for my first 7 days of renting. I called about 2 weeks into my rental term and Lupe once again impressed me by making an exception. Honestly, she's got some great customer service skills and comes across as genuinely caring and helpful. I'm so glad I found this place out of necessity.

Clean facility with helpful people.

(Translated by Google) I like everything about this place. It looks good, I say to myself. (Original) Me agrada este lugar todo. Se mira bien digo parami

Nice place

Secure and great service

Fair prices, good service

Hello: I just wanted to reconfirm my experience with Vault Storage. I helped a friend of mine move to storage a few months ago he chose Vault Storage in Anaheim Lupe was very helpful, courteous and professional. Everything there is on the first floor. I would recommend to anyone.

I helped a friend of mine move into VAULT Storage in Anaheim, CA. On Brookhurst ST He had a lot of boxes, furniture, tools and garage items. Lupe one of the managers there suggested a 10 X 30 unit everything fit perfectly. Lupe was courteous and professional. The best things about Vault Storage was no stairs or elevators all ground level very clean and secure. I would recommend that facility to anyone. Thanks.

Lady in the front office was super helpful and nice. Had an unexpected event happen where I needed a storage asap and she was able to help me and get me situated.

great customer service

Good place 👌

Very nice

The employee's are so nice and the manager is great. They are always willing to help you with whatever

Helpful staff

Clean, safe, great staff and location. I couldn’t be more pleased.

Very friendly, service oriented

Wonderful. Nice people. Good protection. Well run. Right prices. The BEST!

Clean & tidy property, Accessible Carts available, staff members are courteous & somewhat professional, but most importantly to me - very friendly and hospitable. They all speak English well and understand what you're saying. Just go 😉

Excellent. Appears very safe and secure and super neat and clean. And the staff was very friendly and helpful. They instilled Trust

Straight forward place. Staff is really nice!

This storage facility has reasonably affordable rates. Isabell was very helpful and kind. The managers are doing well running a clean storage site. I would highly recommend. I would come back to rent again.

Absolutely the friendliest group of people I know.

The place is well gated. Easy to use access gates. The staffs are all great and friendly. They have push dolly's for you to use. And the rates are very reasonable.

Clean and affordable. Didn't feel like any tweekers lived in the units

Good price and location

I've been with them for 5 years. Very nice staff. Clean and well lit. Would recommend them to anyone.

Very well run place. Steve does an amazing job.

You couldn't find more friendly and accommodating people!😁 I went to 2 other storage places before I came here, not even close. Plus better prices, I highly recommend this place.😃

Excellent staff and facilities!

Awesome deal. I was extremely happy when they honored the monthly advertised cost which I receive on the web. Moved in immediately. Perfect staff. Hooray for Kelly & Wendy. Top notch cream of the crop service interaction and customer rapport.

Super friendly people ,super clean, Super prices.

I visited several self storage facilities locally and found a huge disparity in cost and availability. Also some businesses do not accept credit/debit cards. Stor-it had the size unit I needed and the price was $100 less than two others. The managers were polite and efficient. I recommend them, no nonsense, tesponded to my needs. O

This is the best storage facility I have used over the years. The place is always clean and the staff are professional and friendly!

Friendly and helpful service. Felt very safe. Thank you.

Wendy is an incredibly helpful manager. The place is located right next to our work and I was able to store three offices worth of stuff in a 5 x 10 for $68 per month. Highly recommend.

Good service

Easy access. Friendly staff. Well monitored. I like that they make sure you leave when they close and dont let people live here.

Safe, friendly, quick, and clean!!

Friendly staff and clean storage units. After over 2 years, they've only raised the rent a few dollars.

Awesome place. Great service. Priced right!!

Owners of property were so great and helpful. Very very kind. Great deals offered. Would highly recommend!

The facility is easy to get to. It's clean, well lit, and safe. The prices are very competitive. The managers are efficient and friendly. Definitely the best storage option in the area.

I honestly can't say enough about how awesome my experience was. The movers I hired were originally supposed to pick up my items to be stored around 3pm. 3 bacame 4, 4 became 530, In the end they didn't show until 615, well after the storage facility closed gate access. I let Kurt and Robie (resident managers) know about the delay ahead of time. They seemed to understand what a pain moving can be even when things are running on-time. They said they would come back and open up for me even if it was past closing when we arrived. Which they did almost an hour past closing. They then took the time to explain everyhting and advise me on safe storage practices (even helped with a mattress bag and moisture kit). they didn't try to rush me out, I felt like a valued customer that showed up during regular business hours. Kurt and Robie were so great it felt like I was dealing with family. Additionally the facility was very well kept, safe and easy to find. The prices are more than reasonable. I would recomend this location to anyone, even if its out of the way or a little more expensive, you can't put a price on the quality of service and friendly experience!

Store-it is the safest place to store my stuff. The staff is friendly and caring. They really recommend what was best for me and the prices are very reasonable. I highly recommend it!

The staff at Stor-It Self Storage is super friendly and always goes above and beyond when helping! Their prices are also the most reasonable that I found! Definitely recommend this place if you need storage!!

I really love Stor-it in Costa Mesa! Besides the beautiful, clean facilities, the staff is the best! They give such personalized service that you feel like family. They have great rates too!

GREAT RATES, BETTER SERVICE! These guys are awesome. I recently got married, so it was time to clear out some stuff from my tiny apartment to make room for marriage chapter of my life. Me and my wife had an great experience with Stor-It in Costa Mesa. Every single person we talked to on the staff was welcoming, and knowledgeable. This is my first experience using a storage facility, but I will tell you, we area not going anywhere else! We highly recommend Stor-It, we will be customers as long as we are living in so Cal!

They're the BEST!!! I've worked in this neighbor hood & I know that it is constantly patrolled by police. There's a bunch of other little businesses in the area so everyone keeps a good eye on the neighborhood. The staff is super friendly & helpfull! The facility is clean and someone is at the location most of the time. Even if the office is closed there is someone there to keep an eye & ear out. The fact that a lot of the storage unites are inside & up stairs makes it harder for someone to brake in & get away with anything. I've had a few other storages and the vibe here is GREAT! I'm pleased knowing my stuff is safe. *Thanks Guys!!!!

Very safe place to store your extra goods.

Easy access and good landlord

(Translated by Google) Ambleside and very clean. (Original) Ambleside y muy limpio.

Best service and understanding never had a problem

The owners are really nice and friendly

I have been very grateful for this storage place. Close to house and we'll keep up.

clean facility, well lit

We have been renting about 12 years fantastic staff very clean .. Hopefully in the future they could save just little bit for long times storage Consumers .if possible thank you.

Anna and Jackie were amazing! Very professional had me in and out registering for my storage! So glad I chose Stor-Quest!

Great customer service!

Great customer service. Highly recommend.

Great storage. Great prices. Great customer service!

Rebecca and George were very helpful, kind, and informative. I highly recommend this storage facility.

Experiance rental Team, clean facility, great security .

Very fees

Fantastic Owners! Fantastic staff! Competitive prices. Super clean facility !

I really enjoyed my experience at Stor-It Self Storage: Foothill Ranch when. The facility was clean, the prices were reasonable, and the management was amazing. Shout out to Rusty and Terra for their amazing hospitality.

This storage facility was a pleasure to do business with. Friendly owners, easy access to get in and out with your code on a pin pad, the grounds were always clean and easy to navigate through. Our storage unit was on the inside of one of the buildings so it was super easy to pull up the car to unload and load. We used them for almost a year as we were getting ready to move out of state and turns out the owner's home state was the same state. Highly recommend this facility!

Great place for storage rental. Friendly staff ! Great rates.

Friendly people! Great prices! Highly recommended! Wish I could give 10 stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Owners are friendly and warm. I feel like my belongings are safe here. Would highly recommend.

Very clean facility very easy to go in and out no issues very quiet employees that work there are very respectful and very helpful to have questions and the price is absolutely reasonable

The staff here makes it all worthwhile. Rusty and Tara take a real personal approach when dealing with you. The last year has been extremely rough on a lot of people and they need people to be compassionate and caring. Not rude and belittling… This place is top notch

My experience with this storage facility has been nothing but positive and professional. I relocated to New York City years ago and have found this storage facility to be priced reasonably. Also, the management team Rusty and his wife Tara are a delight and have helped me tremendously over the years. They are proactive and detailed when it comes to ensuring my account is up-to-date. Last year during the beginning of COVID-19 Tara was extremely helpful with processing my payments while I recovered. Although I am now living in New York City, I have a piece of mind and feel at ease knowing that my unit is being managed by professionals who are honest, thoughtful and caring. I HIGHLY RECOMMEND Foothill Stor-It Self Storage. The customer service is IMPECCABLE.

Very friendly and helpful staff. Clean, nice, and secure facilities.

Rusty and Terra are awesome people! One of a kind customer care at the self storage in Foothill Ranch. This is the BEST storage company I’ve worked with!

Tara is definitely an asset to Stor-It Self Storage. Very customer focused and treats me like I was the only tenant renting a space. She's very impressive. I am going to switch all my storage locations that I have at Storage West to this location thanks to Tara.

Great.

Wow! Rusty and his wife ( new owners) were extremely helpful and informative when we got our unit. Rusty went through every single detail for us, and even went out of his way to ensure our unit was cleaned again right before we loaded it. They have a great prices, clean facilities, and most importantly they have impeccable customer service!

Really great experience would definitely recommend. Top-notch service five stars all the way.

My business had a wonderful experience storing our goods at Stor-it. We felt safe and the front desk was a pleasure to work with. The grounds are exceptionally well maintained and it was a breeze to move in and out of!

Very clean and organized and fantastic price. Send the price will go up to the mad at me if I don't keep it current.

Easy access storage that doesn't give me any issues or problems. Been here for about 4 years moved around units a few times to save money.

Clean and lots of variety of available spaces. Accessibility is very pianless during most hours of the day.

My experience with the people at the Foothill Stor-It Self Storage was excellent. They were nice and very efficient.

The staff at Stor-it are incredibly professional and very helpful. They have bent over backwards and have been there for me in all aspect of my storage needs.

I'm very pleased with the service at Store-it, very friendly people and always willing to provide you with the best customer service I've seen in some time, keep up the good work guys.

My husband and I looked around a bit and decided to store our entire household at this facility. We utilized the free truck and found it very helpful. The limited hours for access at first felt annoying, but I like that there is no late night access now because I think it keeps the place safer and cleaner. I would recommend!

I have store my stuff with Stor-It for 3 years. They have always been willing to help with different size units. I really think they do a great job.

Kim and Al are awesome and kind! I have been back to this place for years whenever Ive needed storage.

Foothill Ranch Stor-it is great! It's been a good experience. Kim and her husband are always pleasant and accommodating and couldn't be more helpful.

I've rented a number of storage units all over orange county and this place is the cleanest and they have an incredibly friendly and helpful staff. They also give you a free truck rental when you move in! I highly recommend Stor-it.

This storage facility is very clean & I have never had any problems. Been here over a year and don't plan on moving my stuff to any other facility. I would recommend this facility to friends.

best pricing around, great staff!

Just moved to the area and rented a storage unit - great customer service and very clean/safe facility. Great pricing as well. Glad we found it and feel that our "treasures" are safe and secure.

My ever-changing Family of 5 has used a few storage units at our Foothill Ranch Stor-It for years now...they are always very helpful to our needs of adding and emptying units as needed! I am thankful they are so close to us! Kim & Al are new to this location and I am glad they are here! I would strongly recommend this as a location to store your things!

Stor-It Self Storage and the staff are incredibly professional and very helpful. Always going over and above to more than satisfy. I would highly recommend them to people I know and even strangers! 😉 Joe Napoli

I've only been renting a unit for a short time but in that time I went to a smaller unit and they were very helpful!! They were able to get me a close unit to the one I was originally in! They are super cool people too!! 😉 Thanks for your help!!

The customer service at Stor-it Foothill Ranch is fantastic!

Great accessible location, reasonable rates (I compared) and friendly, helpful staff. The unit itself is clean and they provided me with a water barrier to prevent any box bottom damage. WOW, they were thinking of more than my money! 5 STARS * * * * *

Well, this has been my third stay with stor it storage! I am very please with the facilities and the staff. They have always been very helpful and friendly. And I feel it is a very safe and convenient location.

So far has been a breeze. Easy access to storage unit. Facility staff is friendly and helpful. Thanks!

I have had nothing but excellent serve at this facility. And now with the new management it is even better. Kim and Al are so sweet, friendly and always willing to work with you when you need help or have any questions. They are very professional and I thank them for making this experience a good one.

We have always had a great experience with this facility. The staff has always been helpful and patient

Love it! I chose this place because my dad had a storage unit here for years and he never had any complaints. The people here are so friendly and helpful. The facility is also very clean. I would recommend this place to everyone.

Kim at the Foothill Ranch Store is not only very professional she is also very fun to work with; great personality and terrific knowledge of the facility. I came in cold and after we spoke for a couple of minutes and she took me directly to the exact unit I had described. Rates here are competitive and the service is excellent. Would recommend this place highly.

I can't give an objective and impartial review because I worked there for a year until July 2023 🙂

I am at Stor it self storage nice place and they have the best staff working there Xiomara is very friendly she makes you feel like she is your best friend in a very professional way and very helpful, Thank you Xiomara!

Needed a storage and upon a friends recommendation, I went to Stor-It Self Storage. I was met and assisted by employee Xiomara who promptly assisted me in renting a unit. Xiomara explained to me the different size units and prices plus rules of facility. She was very helpful and I much appreciated her assistance. Thank you Xiomara.

My Brother is in the hospital so we had to move his stuff in the storage unit, very clean, price is good too.

The staff was friendly and answered all our questions. Manager Carlos was especially helpful.

They are easily accessible,friendly staff,and accommodating.

Neat,clean nice workers.

This is an extremely clean well organized, easily accessible, management is cordial and attentive. It’s close to the nicest storage facility I’ve ever been to. Very quite and relaxing place to go and store ur belongings or rearrange items when necessary. No problem with others being in ur way. Overall pleasant experience. Definitely recommend. Keep up the amazing service it’s appreciated!

Very clean, front desk girls so helpful and nice. Bathroom is disinfectant with plenty of soap and toilet paper, towels , even room freshener 👍🤩

Had a great experience storing with them for about 2 years before i decided to move out. Great service by the staff. Clean storage units. Highly recommend this place to anyone who is looking for a storage facility. Thank You John, Terry & Xiomara.

Good place

I love this place. The people here are super friendly and nice. They greet you with a smile and they are super helpful

The storage are very nice and very good service by the couple-that lives there 24hs

(Translated by Google) Excellent service, very friendly, very fast throughout the entire process, I recommend this property, very excellent services Martin Robleto (Original) Excelente atención muy amable muy rápido en todo el proceso recomiendo esta propiedad muy excelentes servicios Martin Robleto

Local storage place. Good price for size. Super friendly staff.

Terry and John are amazing! Great people who run a great storage place. Super helpful and just all around good people! 100% reccomend

The staff are wonderful, always professional and makes you feel welcome every time you visit.

, very pleased with the service.

Nice and clean the staff very friendly and helpful

Great place.

The couple that runs the storage are super sweet, professional and very nice. Great customer service and I am happy that they were able to help me find what I needed. The man allowed me to look at different units available to accommodate my needs. The bathrooms are very clean as well. Good location. Definitely recommend!!

(Translated by Google) Christina. Kindness. Attention. And it has all the answers for. Q your understanding. And you feel safe leaving your things in this place. For that and much more, the employee of the year (Original) Cristina. Amabilidad. Atencion. Y tiene todas las respuesta para. Q tu comprencion. Y te sientas seguro al dejar tus cossas en este lugar. Por eso ymucho mas la empleada del año

Very nice staff. Always trying their best to help. And the place is always clean.

Really friendly staff. Great service.

Great staff

Best clean place to store your stuff, and saw the storage wars show there and saw my buddy David hester yuuuuuuup..

Great storage units and great staff!

Awesome staff. Great facility

Returning Customer Excellent Service

Teri is always very helpful when it comes to me asking a million questions. The staff over all is amazing! Recommend this to anyone, they have great prices and they keep it very clean all the time.

Moving from Dallas to California was such a smoother transition thanks to Stor-It Self Storage. Thanks to the GREAT staff for everything!! I would recommend this storage company to anybody in need of a place to store their goods.

Really nice people and a clean storage facility. They were easy to deal with over the phone.

I have been renting storage units here for a few years now and I've rented different unit sizes. The staff has always been very helpful and units were always very clean. I will continue to rent here and recomend to my family and friends.

Stor-It has very competitive prices in the area. The units are clean and very easy to access. Carrie and the rest of the staff are very helpful and friendly. Facility has a security gate with pin pad entry/exit. I highly recommend this storage facility.

This is the best storage facility that I ever known. They are extremely helpful with all types of situations. The staff are very courteous and will make you feel welcomed. I would definitely recommend this storage facility to all my friends and family.

Very Nice , And Kind On Site Mangers , Well Greeting every time you go there , Clean Storage's , Everything is Clean , Very Good Prices ,

Nice place, nice people

(Translated by Google) The place is recommended, it is clean and safe. (Original) El lugar es recomendable es limpió y seguro

(Translated by Google) It's a nice clean and safe place. (Original) Es un bonito lugar limpio y seguro

Exceptional service! Maria was so helpful, nice, and accommodating. Really great experience, which is traditionally hard to say for storage facilities.

Always nice and helpful. Not the newest or swankiest of storage places, but a great deal, clean, and safe. I'd go out of my way to use this storage.

An Amazing experience!! The people are wonderful and very accommodating! They have a free moving truck you can use for one day and plenty of carts. There’s plenty of space to park near your unit! The prices are very reasonable and don’t increase all the time like the other ones. They have super small units and big ones too. The location is perfect, right near Washington & Lincoln. I can’t say enough great things about this place!

Everything easy and pleasant! Whole complex is very clean. Maria and John are extremely helpful.

Nicely run business. John and Maria run a tight ship. Quite affordable too.

This place really is a SELF-Storage! They have an elevator that seems a bit old school, but that’s okay because it has a 1’000 lb capacity! I recently moved from Public Storage because their prices sky rocketed within a span of months! I’ve actually heard of this place years ago and I should’ve reserved a unit from them from the beginning! They have been extremely helpful with me! Not to mention their Patience! Moving and storing stuff can be a hassle or have weight. The staff and manager are wonderful understanding people. It feels like a family owned storage company in a sense. Anyway, best decision I ever made! Prices are beyond reasonable depending what you need.

Friendly staff and fast process. Great prices for the location.

I love this place! Maria and her team are professional and keep the storage units clean and safe! I have had several units here because I needed to downsize a couple times! Thank you for everything!

Great location, easy accessibility, clean, helpful staff.

Safe, secure, clean, and helpful!

Nicest and friendliest staff I love them you're looking to store your belongings this is the place for you on the Westside

Price is great! Good and helpful people.

I needed some extra space quick, and store-it self storage could not have been more convenient regardless of how hard they tried. I'm grateful

Preston and Kim are so nice and always pleasant and helpful.

Love this place! The couple that run it are always so nice and helpful! Great price and great overall experience every time i come by.

Very nice, helpful people, and very good price.

Friendly and helpful staff. Easy in and out. Cart availability very helpful. On site clean bathroom.

Just had to pick-up some boxes and bubble wrap but Preston was fantastic and very helpful.

Best service. Great, clean facilities. Ended up renting two units. It doesn't get any better!

Highly recommend the place in Marina. Excellent customer service from K and P ! Very helpful and friendly

GREAT STORAGE ? VERY CLEAN PLACE ?

Clean..clean..great service and value.

I would recommend this place to anyone who actually wants to have a safe, friendly atmosphere. They offer you a one time truck you can use for free!!! I asked why? They said incase you have a little left.... Which we did. Easy sign up and a discount of 50% off the 1st and second moth!!. Self storage wanted wanted $540.00 for the 10x10, To just get in... "same unit size" Stor-it Self Storage cost me $160.00 to move in $130.00 the next month, then the 3rd month was my unit cost. To top it off you get a golf cart ride to the unit. Good Price, Excellent service and would recommend this place to anyone. Bill T

Great staff, very friendly and informative! The location is super easy to access, the locker size I rented was spacious and for a great price, I am happy I chose this place!

Great customer service. Thx

my experience with self storage was every enjoyable , they do great business

Great place

I'm happy with this place. They have a great box truck for free, the rates are great and I've been happy with the customer service.

Definitely worked for me - good rates.

Very helpful staff nice and very clean

Good people. They’ve always gone above and beyond for me.

This place is fantastic. Jim and Barbara were extremely helpful and informative, and the prices are very reasonable. I feel very good knowing my stuff is stored there.

Very nice and helpful management! Great prices, very secure and clean

The sign-up and move-in process was smooth and friendly. Barabara and Jim are lovely. The place is clean and organized with clearly stated use protocols.

Great prices; friendly staff; good service.

Barbara and Jim are great! Nice folks, clean facility.

The staff was extremely helpful and courteous when moving in, taking the time to go over the paperwork and teaching how to properly use the freight lift. They even stayed a couple of minutes extra for me to quickly run something up to my unit. There were a number of unit options for our needs and our selected unit was clean and ready for move in.

Barbara and Jim brought me through the registration and pre-move-in processing in a professional, courteous, and friendly manner. I look forward to more of the same after the move has been completed.

Barbara and her husband greeted and welcomed me in their office as soon as I walked in. I felt very comfortable especially with the market area being very clean and the office area was extremely clean. I was shown storages with no hassles whatsoever. I've chose the one that I liked and we went forward with the paperwork. Barbara was very detailed on the do's and don'ts which I appreciate. Overall I rate this Storage Company as being an excellent facility not only in rates but also the cleanliness.

Awesome experience. Took the time to understand what I needed to store and worked to make sure what was offered fit my needs. Highly recommend the folks here!

I had a great experience working with Barbara, Jim, & Gina while searching for the ideal unit for my needs. Not only were they helpful, but also incredibly kind and knowledgeable. They are transparent in their pricing and also very COVID safe - which, as an immunocompromised individual, I seriously appreciate. Nothing but a positive experience so far!

Great Service, good clean facility.

Super helpful and gracious!

Not only are the storage units here clean and fairly priced, but the staff is incredible! Jim and Barbara do an excellent job at managing the facility. They are super helpful and very kind. Along with Gina, they do an incredible job at providing excellent customer service. They make you feel welcome, answer all your questions, and a true professionals. With that being said, there’s really nothing more you can ask for! If you are looking for a storage unit In Mission Viejo, look no further. You will not regret it!

Jim and Barbra were super nice and helpful! +++

Great staff and customer service. The unit was clean and at a good price.

Google map for STOR-IT SELF STORAGE IS AMAZING👍

I needed a short term storage solution and the staff could not have been more helpful. The facility is clean and well kept, as it should be. The staff's interest in my needs and attention to what I requested, really set this company apart from the norm.

Recommend this storage facility for courteous and professional service.

Great location, great deals, easy move in, and wonderful staff who are care and are here to help!

Place is clean service was great Jom & Barbara super helpful would definitely recommend

Excellent and fast customer service. I’m so glad I came here. Would highly recommend.

Excellent service very friendly they explain us everything very clean place also thank you to Matias muy buen muchacho

Amazing customer service. Provided excellent service and took the time to understand what I was looking for. Very kind and welcoming, thank you.

Amazing service! Barbara was the best! Thank you!

Excellent customer service, very friendly owners who explained all the details and answered all our questions!

The management is very friendly & great price on a storage unit.

Easy location and friendly staff.

Jim and Barbara were pleasant to work with! I would recommend this facility to anyone who is in need of a storage unit.

Very nice people managing this facility. very informative, and professional. Defiantly would give them Referrals. great pricing, and extremely clean. without a doubt 5 star.

Very nice people, helpful, very clean building and units, best storage facility I’ve ever been to!

The on-site managers are great. Friendly, helpful and professional. They take time to explain everything and answer all your questions. Also, the facility is very clean and safety is a top concern. I highly recommend!

Very nice people and facility.

So i have seen many bad reviews but look at how long ago they are!!!??? THIS PLACE ROCKS its under new management and gary and april are so down to earth and so helpfull i cant say enough about them.. i am the owner of Done Well Moving and ever time i am there with my crew of guys some times up to six they always make sure to let us know in the morning when we get ther wear the restrooms are and always bring us waters threw out the day i love the new management so down to earth thanks guys from DONE WELL MOVING WHEATHER ACROSS THE ROAD OR ACROSS STATE LINES WE DO IT. DONT GET STUCK PAYING THE REST WHEN YOU CAN HAVE THE BEST !!! BECAUSE YOU ALWAYS GET A WELL DONE JOB WITH US!!!

Great location and helpful friendly staff.

Very clean units and grounds. Equipment in good condition. Friendly attendants, very thorough.

Jim and Barbara were extremely helpful and informative in my sign up. They were friendly, courteous, and generous with their time. They explained everything I needed to know and helped to find the best deal for me. They explained all the plans and different options. I would recommend to friends and family.

Extremely helpful and nice staff! I would strongly recommend Stor-It Self Storage to friends and family!

This place is great. Very helpful staff.

Super nice Clean space and very efficient.

Very helpful staff.. easy to deal with facilities.. very clean!

This facility is very nice. The owners take the time to really make sure you understand everything. I feel this is a safe place.

Good people, good prices,

So far so good. The place was clean, the staff helpful and looking forward to not worrying about my items.

I was lucky to find this location which is near our home to store a great deal of furniture and miscl items; not of any value to anyone else but our family; April and Gary were very helpful and answered many questions I had about security of our items.

Great service. Staff were very helpful and friendly. Good pricing.